Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at marvinandpinch@gmail.com or mailing us at:
Marvin and Pinch
6 Apsley Road, Bath, BA1 3LP

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Links When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 - COOKIES

Here is a list of cookies that we use.

List of cookies we collect

Essential Cookies

These cookies are required for our website to function correctly:

  • PHPSESSID – Custom
  • wordpress_logged_in[hash] – WordPress
  • wordpress_sec_[hash] – WordPress
  • wordpress_test_cookie – WordPress
  • wp-settings-1 – WordPress
  • wp-settings-time-1 – WordPress
  • cookieconsent_status – Cookie Consent Status

Non-Essential Cookies

These cookies are not essential to the operation of our website but provide analytical data:

  • _ga – Google
  • _gat – Google
  • _gid – Google
  • _uetsid – Google
  • _uetvid – Google
  • 1P_JAR – Google
  • APISID – Google
  • CONSENT – Google
  • DV – Google
  • HSID – Google
  • NID – Google
  • OTZ – Google
  • SAPISID – Google
  • SEARCH_SAMESITE – Google
  • SID – Google
  • SIDCC – Google
  • SSID – Google
  • __Secure-3PAPISID – Google
  • __Secure-3PSID – Google
  • __Secure-3PSIDCC – Google

How to opt out of Cookies

Most web browsers will accept cookies by default, however you can choose to reject cookies entirely and delete those stored on your device. If you block all cookies our website will not function correctly. For more information about cookies, including blocking all, or just third party cookies please visit Cookies & You. In addition other non-essential cookies we’ve documented can be controlled via the relevant 3rd party below:

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your location of residence, or that you are the age of majority in your location of residence and you have given us your consent to allow any of your minor dependants to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at marvinandpinch@gmail.com or by mail at

Marvin and Pinch

6 Apsley Road,
Bath,
BA1 3LP

What our customers have to say

Please find a number of reviews from previous customers, relating to all aspects of our services. From supply only of glass and components, to site consultations and full glass installations.
Very good customer service and kept us up to date with progress and delivery options.
Clive Fowler
Clive Fowler
15:19 05 Jul 24
I was able to get a piece of shower glass cut to the size I wanted. The service was excellent.
David Levi
David Levi
09:48 05 Jul 24
Found Marvin and Pinch online as I had to get a bespoke size shower screen made up, I tried several other companies who failed to return emails and calls. Joe was quick to respond and very helpful and kept me updated all the way through. I am very happy with the screen and the time it took to get it delivered. Would defiantly recommend Marvin and Pinch.
Alastair Runciman
Alastair Runciman
18:57 07 Jun 24
A big thank you to Joe for all you help with our order, you gave us great advice. First class service. We are so pleased with our shower door. Will definitely be ordering again for the other 2 shower rooms we have planned to renovate.
Lisa Knights
Lisa Knights
09:49 06 Jun 24
A fabulous job from start to finish for a bespoke shower door to fit a very fiddly and tricky space. Couldn't be happier.
Jane Lomas
Jane Lomas
14:14 28 May 24
I needed to order glass, hinges etc for a shower screen over a bath. I have never installed such a thing before, so I needed help!Joe was very knowledgeable, patient and helpful with me - excellent service!
Andy Miller
Andy Miller
09:35 30 Apr 24
Bespoke glass shower door ordered and delivered, great quality and no complaints!
Laurence King
Laurence King
13:17 11 Mar 24
Superb service. Knowledgeable sales team and swift delivery. Would definitely recommend Marvin & Pinch
Kay Burley
Kay Burley
05:25 08 Mar 24
Joe Hesford
Joe Hesford
09:19 03 Mar 24
Joe and Darren were very helpful and went above and beyond to ensure our shower screen was exactly as needed. We were slightly concerned as one piece of glass had to be cut an angle but it is perfect. Thank you so much for a great service from start to finish - prompt, efficient and very professional.
Helen West
Helen West
17:03 23 Feb 24
Really impressed with my new shower screen. Great quality and workmanship. Highly recommend 👍
Claire Fallon
Claire Fallon
23:58 31 Jan 24
From first informal enquiry to having bespoke glass panel delivered they could not been more helpful with advice for measuring and final fitting. Really happy with price. Kept informed on delivery day of ETA. Great customer support and company. Really happy with end result. Would definitely use them again.
David Gooding
David Gooding
15:00 20 Jan 24
Following a catastrophic bathroom incident (I dropped a bath shower screen into the bath, which immediately exploded into a gazillion pieces), Marvin & Pinch were able to supply a new glass panel for us along with plenty of info and advice along the way. They have been an absolute Godsend. Cheers.
Andy F
Andy F
11:36 20 Dec 23
Superb company. courteous, professional, quick and friendly.
trevor wright
trevor wright
15:42 03 Nov 23
Great service start to finish. Very helpful at ordering stage. Delivery was within 10 days.
Tim Poole
Tim Poole
09:12 27 Oct 23
Matt Sinton-Hewitt
Matt Sinton-Hewitt
11:13 12 Oct 23
Fantastic service from Joe at Marvin and Pinch. He was happy to come round and give us advice in person. Then answer my many questions over the phone and by email until we nailed the design. He also sourced posts within our budget and then personally delivered the glass. Wouldn't hesitate to use them again or recommend them to others.
Celia Laurence
Celia Laurence
07:30 14 Jul 23
Excellent service and very pleased with our new shower door. Exceptional quality. Thank you to Darren and Joe
James Broadbent
James Broadbent
20:56 07 Feb 23
I was searching on line for bespoke shower glass for a refurbished ensuite and by chance came across Marvin and Pinch. What a superb service I received! From the onset of my enquiry, Joe from sales could not have been more helpful giving me expert advice on my requirements. Because I was fitting the glass myself, nothing was left to chance and I received both tight fit and tolerance based elevation diaagrams to ensure things were right before cutting was agreed. The glass was delivered in just 6 days from point of order.Overall, Marvin and Pinch provided nothing less than a first class and very reasonably priced service. Highly recommended indeed.
Robert Taylor
Robert Taylor
13:45 03 Feb 23
Bespoke shower door supplied for my new bathroom amazing service and quality!
Philip Lauder (Phil)
Philip Lauder (Phil)
16:23 18 Oct 22
Excellent from start to finish. A seamless process and a beautiful result. Would highly recommend. Such friendly and communicative people!
Emma Thornton
Emma Thornton
07:38 11 Oct 22
Very nice people, well done job, reasonable price!
Isa’s Crafts
Isa’s Crafts
08:49 30 Sep 22
Marvin and Pinch supplied a glass partition and door for a new shower enclosure. The product is of high quality and M&P were great to deal with. They provided the builder with very clear instructions and the product shipped exactly when expected. I recently had to order a new door seal and Joe dealt with my questions around this really well. I paid in the afternoon of one day and the new seal arrived the next day - definitely exceeded my expectations.
Robert Hawker
Robert Hawker
14:16 21 Sep 22
Thank you Marvin & Pinch really good website, the excellent detail on there led me to get in touch with you. Joe took me through the steps to measure a mix of angles to get the correct sizes. He then gave excellent advice on fitting which turned out from worrying to quite straightforward. Thanks again Joe, will definitely use again and will recommend to anyone who needs bespoke glass.
Andrew Clark
Andrew Clark
14:48 04 Aug 22
Excellent job delivered on time and on price.
Mark Norris
Mark Norris
14:30 08 Mar 22
They have done outstanding job, for a really good price. In fact this was the lowest offer we had and we recived better service than expected. Nice and polite team, it was a pleasure to have them working for us. We are very pleased with the glass and fitting, will highly recommended them to all our friends.
Anna “AB” Brown
Anna “AB” Brown
09:40 24 Dec 21
My challenge was to find a bath/shower screen for a low-ceiling bathroom. Most of the off-the-shelf products are at least 1400mm high and wouldn't have fitted, so I began an online hunt for a company that could advise on and supply a custom-made solution for my L-shaped bath.Joe at Marvin & Pinch was very patient in dealing with my particular requirements, and advised on how the screen should be fitted. None of the other firms I contacted came close to this level of help prior to any decision to buy, and I have no hesitation in recommending the company highly. Moreover, pricing was very competitive.Their website bears testimony to the wide range of non-standard glass design challenges the company has undertaken.
Roger Cooper
Roger Cooper
16:33 13 Dec 21
Very happy with bespoke shower surround. Supplied & fitted by two courteous gentlemen. Good price & great products & would have no hesitation in recommending. Great company to deal with.
Michael Keohane
Michael Keohane
14:31 02 Jul 21
I chose this company to supply my shower glass because their website had the best information about how to measure and installJoe was extremely patient and helped me get my dimensions just right. Delivery and the quality of the items was exactly as described and we're really pleased with the end result. High-quality guidance, high quality support and great service. I would happily use them again
James Ness
James Ness
10:46 29 Jan 21
Great product, the shower glass and components look great in my new loft bathroom. Joe from sales was very patient and kept answering my queries throughout the process and provided quotations promptly. I supplied my own measurements and they would come back to you to confirm if the measurements are accurate or not. Driver was also super helpful and provided the delivering timings in advance.
millie chan
millie chan
16:29 04 Sep 20
Excellent service and products from Marvin and Pinch. I basically over spec’d my shower head which meant water was going everywhere. Joe spent time ensuring I got the right product to fix the problem which was a small flipper panel on a full size pivot hinge turning a full 180 degrees into and out of the shower. He helped me with the measurements and ensured I got it right. Excellent delivery despite Covid 19 and delighted with the finished result. Thank you Joe, I will highly recommend Marvin and Pinch.
M Stec
M Stec
08:10 12 Jun 20
Amazing product, great service and very good price. Would definitely recommend Marvin & Pinch
H W
H W
21:08 23 Jan 20
Marvin and Pinch did an excellent job.They first came for a visit and gave us advise on which size and shape of glass we should use to create a bespoke door, along with samples of fittings and seals.They returned to fit both a shower door and bespoke glass panel in 2 new bathrooms.Lovely friendly knowledgeable people, I would highly recommend them.Took great care with the job, and cleared away afterwards, very professional, and offered helpful advise afterwards.Two months on, the look and function of our showers is just what we wanted.True quality and service
Salvador Luther-Payne
Salvador Luther-Payne
12:17 31 May 19
Tim Sparrow
Tim Sparrow
15:02 07 May 19
Fantastic company. Communication and reliability is 100% and filled me with confidence.
Gail Stephenson
Gail Stephenson
20:31 29 Apr 19
Really pleased with the work done by Marvin and Pinch. We needed a shower screen in a room where nothing was square! They were helpful with designing what we needed and did a great installation. Definitely recommend.
Kate Bashford
Kate Bashford
21:17 27 Apr 19
Excellent bespoke service at very competitive price. Advice and fitting carried out with minimum fuss. If your dimensions aren’t completely standard and an off the shelf offering doesn’t fit then these are you people. They made a problem project simple to deal with.
Tim Marsh
Tim Marsh
15:59 27 Apr 19
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Google Rating
4.8
Based on 41 reviews
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